Home/ Privacy Policy
At Parnham & Associates Pty Ltd, we recognize the sensitive nature of your personal and business information. For your protection, all information transmitted by you to us while visiting this website is secured using the latest technology in software encryption and security.
Parnham & Associates Pty Ltd provides this privacy policy in order to demonstrate our firm commitment to Internet privacy and to make you aware of our privacy practices, and of the choices you can make about the way your personal and business information is collected and used by Parnham & Associates Pty Ltd. The areas covered in this policy are as follows:
What personal information does Parnham & Associates Pty Ltd collect?
How is this information used by Parnham & Associates Pty Ltd?
How is my personal information secured?
What is the policy of Parnham & Associates Pty Ltd Partner Stores?
How might this policy change in the future?
How can I access or change my personal information?
How do I contact Parnham & Associates Pty Ltd?
As a matter of practice, we collect the domain name, e-mail address, Uniform Resource Locator (URL), and Internet Protocol (IP) address of visitors to our website. Information is also collected on those who post messages to our bulletin board, and those who communicate with us via e-mail, as well as those who provide us with their personal information through surveys, site registrations, or sweepstakes entries. In addition, Parnham & Associates Pty Ltd collects aggregate information on what pages visitors' access or visit.
We use cookies to store visitors' preferences, record session information (such as items that Customers add to their shopping cart), record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, and to record past activity in order to customize our site's content based on visitors' browser type or other information that the visitor may provide us with.
The information Parnham & Associates Pty Ltd collects is used by us to improve the content of our website, customize the content for individual visitors, notify visitors about our website updates, and contact customers for marketing purposes. Where appropriate, we share aggregated statistical information with our business partners. These statistics do not include personally identifying information.
Additionally, from time to time, Parnham & Associates Pty Ltd partners with third parties to provide site users with offers or services which may be of value to our users. In such instances, we will share a user's contact information with a third party to enable them to notify the user of the offer or service. We will never provide credit card information to any third party, and you will always be provided with the opportunity to unsubscribe from any such list.
E-mail:
If you supply us with your e-mail address, you may receive periodic e-mails from us with information on new products and services or upcoming events. If you do not want to receive e-mails from us in the future, please let us know by sending us an e-mail at the below address, calling us at the below telephone number, or writing to us at the below address. Parnham & Associates Pty Ltd will not rent, sell, or share your email information with other companies.
Postal Mail:
If you supply us with your postal address, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided below, e-mailing us at the below address, or writing to us at the below address.
Phone:
Persons who supply us with their telephone numbers online may receive telephone contact from Parnham & Associates Pty Ltd with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an e-mail at the below address, calling us at the below telephone number, or writing to us at the below address. We will be sure your name is not shared with other organizations.
With respect to Ad Servers:
We do not partner with, or have special relationships with, any ad server companies.
We may on occasion seek information on our customer base via electronic or print surveys. Participation is optional. Survey contact information (name, e-mail, address, etc.) is used to request more information in relation to the survey when necessary. We may also use contact information to send out personalized and/or targeted promotional material on Parnham & Associates Pty Ltd or other third parties. Survey participants may opt-out of future mailings by following the instructions in the mailing. Surveys also capture demographic information (zip code, age, income level, etc.). This information is used to tailor the shopping experience of Parnham & Associates Pty Ltd visitors on a personalized basis.
Sweepstakes Information:
We conduct sweepstakes which ask visitors for contact information (name, e-mail address, etc.) and demographic information (zip code, age, income level, etc.). Participation is optional. Sweepstakes contact information (name, e-mail, address, etc.) is used to request more information in relation to the survey when necessary. We also may use contact information to send out personalized and/or targeted promotional material on Parnham & Associates Pty Ltd or other third parties. Sweepstakes participants may opt-out of future mailings by sending us an e-mail at the below address, calling us at the below telephone number, or writing to us at the below address.
Web Analytics:
On a regular basis, Parnham & Associates Pty Ltd may send some or all of the information gathered by our collection processes (as set forth in this Privacy Statement) to Coremetrics, a company that works on our behalf to provide us with a service that assists us in analyzing this information. This service allows us to better meet our customers' product and/or service needs. Coremetrics is contractually bound against using the information we provide to them beyond what is necessary to assist us. If you have any questions regarding our use of Coremetrics please send us an e-mail at the below address, call us at the below telephone number, or write to us at the below address. If you would like more information from Coremetrics about these services, including how to opt out of them, please click here.
At Parnham & Associates Pty Ltd, our secure server encrypts all payment information that you transmit to us while using our site. We use the latest 128-bit encryption technology to keep your personal information safe, including your user name, password, and credit card number and expiration date. The encryption process takes personal information and converts it into code that is securely transmitted over the Internet. If you experience fraudulent use of your credit card as a result of using your credit to make a purchase through Parnham & Associates Pty Ltd, you must notify your credit card provider in accordance with its reporting rules and procedures.
If your credit card provider holds you liable for some portion of the unauthorized charges, and if the unauthorized use of your credit card resulted (through no fault of your own) from the use of your credit card to purchase through the secure server at Parnham & Associates Pty Ltd, then Parnham & Associates Pty Ltd will reimburse you for the liability up to a maximum of $50.
Credit card transactions are handled by a third-party financial institution that receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
Parnham & Associates Pty Ltd contains information on a wide variety of products and services. We also provide links to partner, affiliate, and manufacturer sites for additional information on their products and services. While we try to ensure that these sites adhere to a privacy policy that is consistent with this policy, we are not responsible for the privacy practices or content of other websites and do not make any representations regarding how such sites use customer information.
We work with a variety of partner stores and service providers to fulfill the needs of our customers. Information (name, delivery address, phone numbers, etc.) gathered at Parnham & Associates Pty Ltd branded or co-branded partner stores is used to contact customers in regards to orders placed or services provided when necessary.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided below, e-mailing us at the below address, or writing us at the below address.
Upon request, we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts, and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them.
Customers can access this information by calling us at the number provided below, e-mailing us at the below address, or writing us at the below address. Upon request, we offer visitors the ability to have inaccuracies corrected in contact information, financial information, and unique identifiers. Customers can have this information corrected by sending us an e-mail at the address below, calling us at the telephone number below, or writing to us at the address below.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site. When we transfer and receive certain types of sensitive information, such as financial information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the addresses or phone number below.
Parnham & Associates Pty Ltd (Corporate Headquarters)
234 Centre Dandenong Rd.
Cheltenham VIC 3192
Australia
We can also be reached at +61 3 9592 6634 or